Returning shipping costs are not included the price.
Customers should return the product to us using their local postal service or a courier. Please mark the package ‘RETURNED GOODS’, to avoid possible customs charges. We reserve the right to arrange the refund of payment deducting any incurred cost (ex. Duty fees) for receiving the goods.
Please make sure all return packages are sent with a trackable and insured service.
12thMan srl / NEMEN
Via Chambery 69
11100 Aosta (AO)
We will happily issue a refund assuming that the items are returned within 14 days of receipt of your order, unworn, complete with all original tags, and in original condition.
Make sure that your return is well packed. If returned an item from outside Italy, please mark the package ‘RETURNED GOODS’ We cannot take responsibility for items damaged or lost in the return transit.